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Trainer Name

Clare Voyan

Skill Area

Public Relations, Customer Service or Communications

Reviews

4.6 (10 Rating)

Course Requirements

No requirement needed.

Course Description

This course teaches the key leadership skills such as the ability to effectively communicate and persuade others.

Course Outcomes

At the end of the course, you will be able to fully maximise your capacity to communicate in different contexts, situational or cultural, therefore, enabiling you to be a highly influential leader.

Course Curriculum

1 Course welcome and introduction


2 How to question for unconscious values


3 Decision making how its done


4 Assessing human behaviour


5 What is persuasive communication


6 Week 1 outline


1 Structure that story


2 Why is story telling important


3 Information processing and recalling stories


4 Week 2 outline


1 Making your meeting matter


2 The matching exercise


3 Relationships only happen with rapport


4 The art and science of building rapport


5 Week 3 outline


1 Week 4 outline


2 The questions that get real answers


3 The need to lead


4 The three questions to influence


5 Group influence and impression management


1 Convince them quickly


2 Stop objecting


3 Looking for win win


4 Week 5 outline


1 Course wrap up


2 Why all the questions the reason people ask questions


3 The secret structure


4 Perfect pitch preparation


5 Pitching as a persuasion process


6 Week 6 outline


Learner Feedback

Communicating With Impact For Better Relations

5

Course Rating
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