0
Trainer Name

Super Admin

Skill Area

Management/Business Management and Corporate Governance

Reviews

4.8 (64 Rating)

Course Requirements

Basic English Language Comprehension Proficiency of CEFR A2 Level

Course Description

Unlock the potential of WhatsApp as a dynamic Customer Relationship Management (CRM) tool with this course. This course is tailored to equip professionals with the fundamental understanding and practical skills needed to leverage WhatsApp for effective communication in a business context.


Develop a comprehensive understanding of the principles and functionalities of WhatsApp CRM, emphasizing its significance in fostering effective business communication.


Acquire hands-on experience with two prominent free WhatsApp CRM tools, WAplus CRM and Blueticks. You will also gain practical skills in navigating these tools to optimize communication strategies and streamline customer engagement.


Explore advanced capabilities, including the scheduling of WhatsApp messages and the execution of targeted WhatsApp campaigns. Maximize engagement opportunities by applying proven strategies for effective communication on the WhatsApp platform.


Master the art of conversation management on WhatsApp Web, covering essential elements such as auto-reply, quick-reply functionalities, note additions to chats, and initiating conversations with non-contacts.

Develop the skills to strategically utilize these features for seamless communication and relationship-building within a business framework


Enroll now to master the art of WhatsApp CRM, revolutionize your business communication strategies, and elevate customer engagement to new heights.

Course Outcomes

At the end of this session, you will be able to:

1. Develop a fundamental understanding of the principles and functionalities of WhatsApp Customer Relationship Management (CRM) for effective communication in a business perceptive. 

2. Acquire practical skills in using two prominent free WhatsApp CRM tools, WAplus CRM and Blueticks.

3. Explore capabilities such as scheduling WhatsApp messages, executing targeted WhatsApp campaigns, and maximizing engagement opportunities.

4. Master the art of conversation management on WhatsApp Web, encompassing strategic elements such as auto-reply, quick-reply functionalities, note additions to chats, and initiating conversations with non-contacts.

Course Curriculum

1 [Business Management Course] Elevating WhatsApp CRM Essentials in Business Management
1 Hour 15 Min


Learner Feedback

[Business Management Course] Elevating WhatsApp CRM Essentials in Business Management

0

Course Rating
0.00%
0.00%
0.00%
0.00%
0.00%

Log In or Sign Up as learner to post a review

Shopping Cart

Loading...