Frequently Asked Questions

Getting Started – General

 

1.    What is e-LATiH?

e-LATiH is HRD Corp’s online learning platform that provides Malaysians with unlimited access to FREE online courses from reputable content providers. Malaysians can use it to improve their knowledge in areas such as Personal Development, Project Management, Leadership, Marketing & Innovation, Programming, Digitalisation, Financial Skills, Languages, Communications and more.

 

 

2.    Who is eligible for e-LATiH?

e-LATiH is open to all individual regardless of their nationality.

 

 

3.    Do I need to pay to enrol or register for courses in e-LATiH?

No, you are not required to pay any fees. All courses available on e-LATiH are free of charge.

 

 

4.    What is the minimum system requirement to access the courses on e-LATiH?

e-LATiH uses common browser-based technology - and no additional plugins or software are required beyond modern web browsers (e.g.: Chrome, Safari, or Microsoft Edge)

• Mozilla Firefox: Version 68 or later

• Google Chrome: Version 76 and later

• Safari: Version 11 and later

• Internet Explorer: Version 11 and later (we also support Microsoft Edge and Samsung Internet)

 

 

5.    Can I access e-LATiH using my mobile phone?

Yes, you can access e-LATiH using your mobile phone by simply launching the browser and navigating to https://elatih.hrdcorp.gov.my/ to sign up and start learning.

 

However, please note that e-LATiH DOES NOT have its own dedicated mobile application at this moment.

 

 

Account/Profile


1.    How do I create my profile?

You can create your own profile by signing up for an account at https://elatih.hrdcorp.gov.my

 

2.    How do I edit my profile?

You can edit your profile through the following:

Click on your Profile Icon > My Profile > Capture the Updates > Save Changes.

 

3.    Can I edit my name?

You can edit your name through the following:

Click on your Profile Icon > My Profile > Capture the Updates > Save Changes.

 

4.    Can I create more than one account for myself?

No, one (1) person can only create one (1) account.

 

5.    How do I change my password?

You may change your password through the following:

Click on your Profile Icon> Account Settings > Set your New Password > Save Changes.

 

6.    I forgot my password. How do I retrieve it?

Simply click on “forgot password” at your log in page. You will receive an email with a link to reset your password. Kindly click on the link provided or copy and paste the link into your browser to reset your password.



7.    I forgot my email ID that I used to sign up, how do I retrieve it?

Kindly email to [email protected] and request to retrieve your registered email ID. Please provide your Phone Number and Birth Date to enable us to retrieve your email ID quickly and accurately.


8.    How do I delete my account?

Please email to [email protected] and request for account deletion/deactivation. Please provide your registered email address for verification purposes.

 

 

Courses

 

1.    How do I enrol in e-LATiH courses?

The platform is intuitive. You can easily select and enrol into any course you are interested in.

 

2.    What types of courses are offered on e-LATiH?

The courses offered on e-LATiH includes (but not limited to) Personal Development, Project Management, Marketing and Innovation, Programming, Digitisation and Language.

 

3.    How do I know which course suits me?

The platform will suggest courses based on your enrolment history.

 

4.    How many courses can I enrol in?

You have unlimited access to all courses on e-LATiH.

 

5.    Do I have any specific timeframe to start and complete a course on e-LATiH?

No, you can start learning anytime and complete a course at your own pace with no specific deadlines.

 

6.    Will there be any assessment for the courses in e-LATiH?

Some courses may have assessments in the form of quizzes or short assignments.

 

7.    Do I receive any certificate or accreditation after completing a course?

Yes. You will receive a certificate from HRD Corp upon completing a course.

Click on your Profile Icon> My Profile > Certificate

 

8.    Can I download the course video?

Download or offline features are not available.

 

Troubleshooting

 

1.     Who should I contact for technical support?

Kindly email your concerns or technical queries to [email protected]

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