Trainer Name

Joseph Nguyen

Skill Area

Education, Skills Development or Languages


4.6 (222 Rating)

Course Description

Many sales people fall into the trap of talking too much. They can't wait to tell customers about all the features or benefits of their product/service or how great their company is. This is not the best approach to sales. At the core of this program is a more effective and more professional sales approach. This approach depends on asking a series of questions in a specific order. It will enable participants to find out their customers’ needs, uncover problems, and ask questions that help the customer realize the problem he hasn’t been paying attention to is now too big to ignore.

Course Outcomes

. Explain the right skill and mindset a professional sales person must possess.

. Connect better with customers, and overcome objections and close sales confidently.

. Use an effective sales questioning technique that will increase sales because participants uncover customer needs and maintain a positive customer experience.

Course Curriculum

1 Sales Questioning and Objection Handling Skills

Learner Feedback

Sales Questioning and Objection Handling Skills


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