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Content Provider

GARRANTO ACADEMY SDN. BHD.

Trainer Name

Sabina

Skill Area

Scientific or Technical, Statistics or Research and Development

Reviews

4.7 (40 Rating)

Course Requirements

There are no specific prerequisites for this course. However, a basic understanding of user experience (UX) principles and familiarity with digital products and services would be beneficial.

Course Description

The "User Testing and UX Audit" course provides participants with the knowledge and skills to conduct effective user testing and perform comprehensive user experience (UX) audits. Participants will learn essential techniques for evaluating the usability and user satisfaction of digital products and services.


Throughout the course, participants will explore the importance of user testing in identifying usability issues and gathering insights for improving the overall user experience. They will learn various user testing methods, including moderated and unmoderated usability testing, user interviews, and surveys. Participants will also gain practical experience in designing and conducting user testing sessions.


The course will cover the process of conducting a UX audit to assess the usability and effectiveness of existing digital products or websites. Participants will learn how to evaluate key aspects of the user experience, such as information architecture, navigation, content, visual design, and interaction design. They will also discover best practices for documenting findings and providing actionable recommendations.


Through hands-on exercises and real-world case studies, participants will develop the skills to analyze user feedback, identify usability issues, and make data-driven decisions to improve the user experience. They will also gain insights into how to effectively communicate findings and recommendations to stakeholders.


By the end of the course, participants will be equipped with the knowledge and techniques to conduct user testing and perform UX audits, enabling them to drive improvements in the usability and user experience of digital products and services.

Course Outcomes

Upon completing the course, participants will be able to:


  • Understand the importance of user testing and UX audits in improving the user experience.
  • Plan and conduct effective user testing sessions using various methods.
  • Gather user feedback and insights to identify usability issues.
  • Perform comprehensive UX audits to evaluate key aspects of the user experience.
  • Analyze user feedback and data to make data-driven decisions for UX improvements.
  • Document findings and provide actionable recommendations.
  • Communicate findings and recommendations effectively to stakeholders.
  • Drive improvements in the usability and user experience of digital products and services.

Course Curriculum

1 Introduction to User Testing and UX Audit Importance of User Testing in UX Design User Testing Methods: Moderated and Unmoderated Testing Conducting User Interviews for Insights
1 Hour


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User Testing and UX Audit

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