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Content Provider

FIN2U DIGITAL SDN. BHD.

Trainer Name

Anna Zayyana Chin

Skill Area

Public Relations, Customer Service or Communications

Reviews

4.9 (4 Rating)

Course Requirements

Able to understand English

Course Description

Are You Communicating Effectively Interpersonally? Learning is as simple as 123, interpersonal communication is as easy as 123 as well.

Course Outcomes

Do you know that, all of us were born with superpower and this superpower can be used to engage, empower and enrich people around us?


You may be wondering now or even questioned yourself, “What superpower do I have?” or “Nah, I’m not a superhero and I have no superpower at all.” Is that true?


It’s absolutely true, all of us have it, it’s just that, some of us might’ve ignored, undermined and forgotten about this superpower that we’re born with.


Join me in this course to recall, reconnect and regain this superpower within us!

Learning outcomes:

  • Are You Communicating Effectively Interpersonally?
  • What Can Go Wrong in Communication?
  • Universal Communication Barriers
  • Are You Hearing or Listening?
  • Use Active Listening
  • Use Communication Space
  • Use Positive Language
  • ART of Asking the Right Question
  • ADD Active Listening + Questioning
  • ACT Non-Verbal Communication
  • ACTIVITY: Be a Body Language Expert

Course Curriculum

1 Where's Your Superpower?
Preview 9 Min


1 Are You Communicating Effectively Interpersonally?
12 Min


1 What Can Go Wrong in Communication?
9 Min


1 Universal Communication Barriers
15 Min


1 Are You Hearing or Listening?
12 Min


1 Use Active Listening
16 Min


1 Use Communication Space
10 Min


1 Use Positive Language
16 Min


1 ART of Asking the Right Question
7 Min


1 ADD Active Listening + Questioning
16 Min


1 ACT Non-Verbal Communication
13 Min


1 ACTIVITY: Be a Body Language Expert
8 Min


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Where's Your Superpower? 123

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