More than 10 years in Customer Relationship Management (CRM). As a user in the position of Managerial level, and as an agency in the position of Consultant. CRM in various industries (automotive, oil/lubricant, pesticide, retail, etc.), with/out point-based reward programs, with tailor-made to a brand of web/mobile application to cloud platform, integrating with Sales/Campaign/Digital Marketing/Customer Service, handling thousands to millions of customer data for Indonesia Market