0
Trainer Name

Anson Lim

Skill Area

Education, Skills Development or Languages

Reviews

4.6 (50 Rating)

Course Requirements

No requirement

Course Description

"Emotional Intelligence (EQ)– our ability to identify, use and manage emotions well in ourselves and our relationships– is at the heart of leadership, productivity and effective collaboration in the workplace. It is what distinguishes top employees from the rest.



This highly interactive workshop introduces a model of EQ and its skills to help you be more effective in your job role and everyday life. It starts by looking at your interpersonal strengths and challenges, your “hot buttons”, and how to manage them. You will then look at the motives, values and drivers in the behaviours of others in order to manage and improve relationships and communicate more effectively.



TRAINING OUTCOME

• Understand what Emotional Intelligence is and learn how to use it to improve your relationships

• Enhance productivity by better managing the emotional impact of working with others

• Identify your strengths and emotional “hot buttons” in order to manage them proactively and effectively

• Increase your personal impact in contributing to high-functioning teams

• Grasp underlying motivations and values which drive relationships and behaviours

• Raise your self-awareness, confidence and ability to make better decisions

• Prevent and manage conflict more skillfully

• Receive takeaway tools and strategies to strengthen your interpersonal skills and EQ

• Enhance productivity by better managing the emotional impact of working with others

• Identify your strengths and emotional “hot buttons” in order to manage them proactively and effectively

• Increase your personal impact in contributing to high-functioning teams

• Grasp underlying motivations and values which drive relationships and behaviours

• Raise your self-awareness, confidence and ability to make better decisions

• Prevent and manage conflict more skillfully

• Receive takeaway tools and strategies to strengthen your interpersonal skills and EQ"

Course Outcomes


TRAINING OUTCOME

• Understand what Emotional Intelligence is and learn how to use it to improve your relationships

• Enhance productivity by better managing the emotional impact of working with others

• Identify your strengths and emotional “hot buttons” in order to manage them proactively and effectively

• Increase your personal impact in contributing to high-functioning teams

• Grasp underlying motivations and values which drive relationships and behaviours

• Raise your self-awareness, confidence and ability to make better decisions

• Prevent and manage conflict more skillfully

• Receive takeaway tools and strategies to strengthen your interpersonal skills and EQ

• Enhance productivity by better managing the emotional impact of working with others

• Identify your strengths and emotional “hot buttons” in order to manage them proactively and effectively

• Increase your personal impact in contributing to high-functioning teams

• Grasp underlying motivations and values which drive relationships and behaviours

• Raise your self-awareness, confidence and ability to make better decisions

• Prevent and manage conflict more skillfully

• Receive takeaway tools and strategies to strengthen your interpersonal skills and EQ"

Course Curriculum

1 Emotional Intelligence (EQ) at Workplace


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Emotional Intelligence (EQ) at Workplace

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