0
Content Provider

COACHINGPEN SERVICES

Trainer Name

Dr. Barry Tan

Skill Area

Leadership or Organisational Development

Reviews

0 (0 Rating)

Course Requirements

  • Fluent in English
  • Min Diploma education level
  • Work Experience useful

Course Description

Develop the confidence, strategy, and skill to negotiate effectively in any situation. This practical, leadership-focused program equips you with proven techniques for preparation, persuasion, power assessment, and relationship-building. You’ll learn to navigate distributive and integrative negotiations, handle high-stakes and virtual scenarios, manage ethical challenges, and secure agreements that deliver lasting value while strengthening partnerships.

Course Outcomes

1.      Understand Core Negotiation Principles

·         Explain the differences between distributive and integrative negotiation approaches.

·         Identify the stages of a negotiation and the factors that influence outcomes.

2.      Prepare Effectively for Negotiations

·         Conduct thorough pre-negotiation research and set clear objectives.

·         Develop a structured agenda to guide high-stakes discussions.

·         Build and strengthen their BATNA (Best Alternative to a Negotiated Agreement) to improve leverage.

3.      Assess and Manage Power Dynamics

·         Evaluate both their own and the counterpart’s sources of power.

·         Apply strategies to balance power imbalances in sensitive negotiations.

4.      Apply Appropriate Negotiation Strategies

·         Use distributive strategies effectively in competitive, win–lose scenarios.

·         Apply integrative strategies to create value and achieve win–win outcomes.

·         Adapt approaches for virtual and cross-cultural negotiations.

5.      Leverage Psychological and Behavioral Tactics

·         Apply ethical psychological tactics to influence high-stakes negotiations.

·         Manage emotional triggers and maintain composure under pressure.

6.      Handle Complex Negotiation Situations

·         Manage multi-party negotiations and coordinate multiple stakeholders.

·         Incorporate third-party interventions (mediation, arbitration) when appropriate.

7.      Communicate with Clarity and Influence

·         Use persuasive communication techniques to articulate proposals effectively.

·         Build trust and rapport to strengthen long-term business relationships.

8.      Manage Ethical and Reputational Considerations

·         Identify ethical risks in negotiation and apply integrity-based decision-making.

·         Protect and enhance personal and organizational reputation during negotiations.

9.      Implement and Monitor Agreements

·         Ensure clear, enforceable agreements with defined responsibilities and timelines.

·         Use performance metrics and review processes to evaluate negotiation outcomes.

10. Enhance Overall Leadership Impact

·         Integrate negotiation skills into broader leadership responsibilities.

·         Build a reputation as a confident, ethical, and strategic negotiator.

 

Course Curriculum

1 Negotiation Skills for Leaders Lesson 1: Introduction
13 Min

In this introductory video, you will learn why negotiation is a critical daily skill for leaders, extending far beyond business deals to include team motivation and conflict resolution. You will gain an overview of the course structure and key topics and be introduced to practical strategies to build a strong foundation in both personal and professional negotiation scenarios.


2 Negotiation Course Assignment Lesson 1
1 Hour 30 Min

Negotiation Course Assignments for Lesson 1


3 Negotiation Skills for Leaders Lesson 2: Foundation Skills and Activities for Effective Negotiation
9 Min

In this video, you will learn the foundational skills of effective negotiation, including the critical role of preparation, active listening, and clear communication. You will also explore strategies for maintaining flexibility and building strong, trust-based relationships to achieve mutually beneficial outcomes in any negotiation scenario.


4 Negotiation MCQ Lesson 2 [Quiz]
Start 5 Min


5 Negotiation Course Assignments Lesson 2
1 Hour 30 Min

Negotiation Course Assignments for Lesson 2


6 Negotiation Skills for Leaders Lesson 3: Strategic Preparation for Negotiations
12 Min

In this video, you will learn how to conduct thorough strategic preparation for any negotiation, including researching your counterpart, setting SMART goals, and developing a strong BATNA. You will also gain techniques to build confidence, manage stress, and create a robust negotiation strategy to anticipate challenges and achieve favorable outcomes.


7 Negotiation MCQ Lesson 3 [Quiz]
Start 5 Min


8 Negotiation Course Assignments Lesson 3
1 Hour 30 Min

Negotiation Course Assignments for Lesson 3


9 Negotiation Skills for Leaders Lesson 4: Distributive Negotiation Tactics
16 Min

In this video, you will learn the core principles and tactics of distributive negotiation, a 'win-lose' strategy used when dividing fixed resources like price or salary. You will master techniques such as anchoring, concessions, and using BATNA to maximize your outcomes while maintaining ethical standards and preserving professional relationships for future collaboration.


10 Negotiation MCQ Lesson 4 [Quiz]
Start 5 Min


11 Negotiation Course Assignments Lesson 4
1 Hour

Negotiation Course Assignments for Lesson 4


12 Negotiation Skills for Leaders Lesson 5: Integrative Negotiation Strategies
16 Min

In this video, you will learn the principles and strategies of integrative negotiation, a collaborative 'win-win' approach focused on creating value for all parties. You will explore techniques such as logrolling, bundling, and using objective criteria to expand the pie and achieve mutually beneficial outcomes. By mastering these skills, you will enhance your ability to build trust, foster long-term relationships, and navigate complex negotiations with creativity and confidence.


13 Negotiation MCQ Lesson 5 [Quiz]
Start 5 Min


14 Negotiation Course Assignments Lesson 5
1 Hour 30 Min

Negotiation Course Assignments for Lesson 5


15 Negotiation Skills for Leaders Lesson 6: Building Relationships and Establishing Rapport
17 Min

In this video, you will learn practical techniques to build trust and establish rapport, creating a more collaborative and successful negotiation environment. You will also gain strategies to overcome common relationship-building challenges and sustain strong partnerships long after the deal is done.


16 Negotiation MCQ Lesson 6 [Quiz]
Start 5 Min


17 Negotiation Course Assignments Lesson 6
1 Hour 30 Min

Negotiation Course Assignments for Lesson 6


18 Negotiation Skills for Leaders Lesson 7: Cross-Cultural Negotiation
13 Min

In this video, you will learn how to navigate cross-cultural negotiations by understanding key cultural dimensions like communication styles, power distance, and time orientation. You will gain strategies to adapt your negotiation approach, build rapport across cultures, and avoid common pitfalls that arise from cultural misunderstandings. This session will equip you with the skills to negotiate effectively and respectfully in a globalized business environment.


19 Negotiation MCQ Lesson 7 [Quiz]
Start 5 Min


20 Negotiation Course Assignments Lesson 7
2 Hours

Negotiation Course Assignments for Lesson 7


21 Negotiation Skills for Leaders Session 8: Negotiating in the Digital Age
12 Min

In this video, you will learn how to effectively leverage digital tools and platforms, such as video conferencing and data analytics, to conduct successful virtual negotiations. You will gain strategies to enhance communication, build rapport remotely, and manage the unique challenges of negotiating in a digital environment. This session will equip you with the skills to navigate technology-driven negotiations with confidence and professionalism.


22 Negotiation MCQ Lesson 8 [Quiz]
Start 5 Min


23 Negotiation Course Assignments Lesson 8
2 Hours

Negotiation Course Assignments for Lesson 8


24 Negotiation Skills for Leaders Lesson 9: Power Dynamics, Ethics, and Reputation Management
16 Min

In this video, you will learn how to identify and navigate different sources of power in a negotiation to create a more balanced playing field. You will also gain strategies for upholding ethical standards and managing your professional reputation to build trust and achieve sustainable outcomes. These skills are essential for conducting negotiations with integrity and long-term success.


25 Negotiation MCQ Lesson 9 [Quiz]
Start 5 Min


26 Negotiation Course Assignments Lesson 9
1 Hour

Negotiation Course Assignments for Lesson 9


27 Negotiation Skills for Leaders Lesson 10: Advanced Negotiation Tactics for High-Stakes Scenarios
13 Min

In this video, you will learn advanced tactics for navigating high-stakes negotiations, including scenario planning, strategic anchoring, and leveraging psychological principles like reciprocity and social proof. You will also explore methods to manage intense pressure, break deadlocks, and maintain ethical standards even in high-risk scenarios. This session will equip you with the strategic depth and confidence needed to achieve favorable outcomes in critical negotiations.


28 Negotiation MCQ Lesson 10 [Quiz]
Start 5 Min


29 Negotiation Course Assignments Lesson 10
1 Hour

Negotiation Course Assignments for Lesson 10


30 Negotiation Skills for Leaders Lesson 11: Third-Party Interventions and Special Negotiations
15 Min

In this video, you will learn the roles and processes of third-party interventions like mediation and arbitration, and how to leverage them to resolve disputes when direct negotiations stall. You will also gain strategies for navigating special negotiations, such as job offers and employment terms, to secure favorable outcomes while maintaining professionalism. This session will equip you with the skills to effectively manage complex negotiation scenarios and preserve relationships through structured, collaborative approaches.


31 Negotiation MCQ Lesson 11 [Quiz]
Start 5 Min


32 Negotiation Course Assignments Lesson 11
1 Hour 30 Min

Negotiation Course Assignments for Lesson 11


33 Negotiation Skills for Leaders Lesson 12: Multiparty and Team Negotiations
11 Min

In this video, you will learn how to navigate the complexities of multiparty and team negotiations by understanding key dynamics like coalition building, stakeholder alignment, and internal team coordination. You will gain strategies for effective communication, creative problem-solving, and managing conflicts within diverse groups to achieve consensus and mutually beneficial outcomes. This session will equip you with the skills to lead and participate successfully in high-stakes negotiations involving multiple stakeholders or teams.


34 Negotiation MCQ Lesson 12 [Quiz]
Start 5 Min


35 Negotiation Course Assignments Lesson 12
2 Hours

Negotiation Course Assignments for Lesson 12


36 Negotiation Skills for Leaders Lesson 13: Resolving Conflict and Impasse in Negotiations
9 Min

In this video, you will learn how to identify and resolve different types of negotiation conflicts—substantive, procedural, and relational—using techniques like active listening, empathy, and creative problem-solving. You will also gain strategies to overcome negotiation impasses, including altering the negotiation scope and leveraging third-party mediation. This session will equip you with practical skills to transform conflicts into opportunities and ensure productive, mutually beneficial outcomes.


37 Negotiation MCQ Lesson 13 [Quiz]
Start 5 Min


38 Negotiation Course Assignments Lesson 13
1 Hour 30 Min

Negotiation Course Assignments for Lesson 13


39 Negotiation Skills for Leaders Lesson 14: Creativity and Problem-Solving in Negotiation
11 Min

In this video, you will learn how to apply creative thinking techniques like brainstorming, mind mapping, and the SCAMPER method to generate innovative solutions in negotiations. You will also explore structured problem-solving strategies to define issues, evaluate options, and implement effective outcomes that satisfy all parties. This session will equip you with the skills to break deadlocks, foster collaboration, and achieve mutually beneficial results through creativity and analytical rigor.


40 Negotiation MCQ Lesson 14 [Quiz]
Start 5 Min


41 Negotiation Course Assignments Lesson 14
2 Hours

Negotiation Course Assignments for Lesson 14


42 Negotiation Skills for Leaders Lesson 15: Leveraging Technology and AI in Negotiation
10 Min

In this video, you will learn how to leverage AI and machine learning tools—such as predictive analytics, natural language processing, and automated negotiation agents—to enhance your negotiation strategies and outcomes. You will also explore future trends like blockchain, AR/VR, and advanced data analytics that are shaping the next generation of negotiation practices. This session will equip you with the knowledge to integrate technology effectively while maintaining the essential human elements of trust and relationship-building.


43 Negotiation MCQ Lesson 15 [Quiz]
Start 5 Min


44 Negotiation Course Assignments Lesson 15
2 Hours

Negotiation Course Assignments for Lesson 15


45 Negotiation Skills for Leaders Lesson 16: Behavioral Economics and Negotiation Psychology
16 Min

In this video, you will learn how psychological principles from behavioral economics, such as anchoring and loss aversion, influence decision-making in negotiations. You will also gain strategies to identify and mitigate common cognitive biases that can derail discussions. Finally, you will discover how to leverage emotional intelligence to build rapport, manage emotions, and achieve more successful outcomes.


46 Negotiation MCQ Lesson 16 [Quiz]
Start 5 Min


47 Negotiation Course Assignments for Lesson 16
1 Hour 30 Min

Negotiation Course Assignments for Lesson 16


48 Negotiation Skills for Leaders Lesson 17: Performing and Evaluating Agreements
12 Min

In this final video, you will learn how to effectively implement and monitor negotiated agreements to ensure compliance and achieve desired outcomes. You will also gain strategies for evaluating performance, gathering feedback, and applying lessons learned to continuously improve your negotiation skills. This session will equip you with the tools to close negotiations successfully and foster a culture of continuous improvement within your organization.


49 Negotiation MCQ Lesson 17 [Quiz]
Start 5 Min


50 Negotiation Course Assignments Lesson 17
2 Hours

Negotiation Course Assignments for Lesson 17


1. Nego Summary Notes Lesson 2
2. Nego Summary Notes Lesson 3
3. Nego Summary Notes Lesson 4
4. Nego Summary Notes Lesson 5
5. Nego Summary Notes Lesson 6
6. Nego Summary Notes Lesson 7
7. Nego Summary Notes Lesson 8
8. Nego Summary Notes Lesson 9
9. Nego Summary Notes Lesson 10
10. Nego Summary Notes Lesson 11
11. Nego Summary Notes Lesson 12
12. Nego Summary Notes Lesson 13
13. Nego Summary Notes Lesson 14
14. Nego Summary Notes Lesson 15
15. Nego Summary Notes Lesson 16
16. Nego Summary Notes Lesson 17
17. Nego Video References
18. BATNA Development Worksheet with Examples
19. BATNA Development Worksheet
20. Distributive Negotiation Guide
21. Guide Assessing Power Dynamics in Negotiation
22. Integrative Negotiation Guide
23. Negotiation Agenda Setting Worksheet
24. Negotiation Preparation Worksheet
25. Performing and Evaluating Agreements Guide
26. Power Assessment Worksheet
27. Psychological Tactics High Stakes Negotiation Guide
28. Strategies for Third Party Interventions Guide
29. Strategies for Virtual Negotiation Guide
30. Neg Script Lesson 2
31. Neg Script Lesson 3
32. Neg Script Lesson 4
33. Neg Script Lesson 5
34. Neg Script Lesson 6
35. Neg Script Lesson 7
36. Neg Script Lesson 8
37. Neg Script Lesson 9
38. Neg Script Lesson 10
39. Neg Script Lesson 11
40. Neg Script Lesson 12
41. Neg Script Lesson 13
42. Neg Script Lesson 14
43. Neg Script Lesson 15
44. Neg Script Lesson 16
45. Negotiation Course Assignments Lesson 1
46. Negotiation Course Assignments Lesson 2
47. Negotiation Course Assignments Lesson 3
48. Negotiation Course Assignments Lesson 4
49. Negotiation Course Assignments Lesson 5
50. Negotiation Course Assignments Lesson 6
51. Negotiation Course Assignments Lesson 7
52. Negotiation Course Assignments Lesson 8
53. Negotiation Course Assignments Lesson 9
54. Negotiation Course Assignments Lesson 10
55. Negotiation Course Assignments Lesson 11
56. Negotiation Course Assignments Lesson 12
57. Negotiation Course Assignments Lesson 13
58. Negotiation Course Assignments Lesson 14
59. Negotiation Course Assignments Lesson 15
60. Negotiation Course Assignments Lesson 16
61. Negotiation Course Assignments Lesson 17
62. Neg Script Lesson 1
63. Neg Script Lesson 17

Learner Feedback

Negotiation Skills for Leaders

0

Course Rating
0.00%
0.00%
0.00%
0.00%
0.00%

No Review found

Log In or Sign Up as learner to post a review

Shopping Cart

Loading...