I get the feeling that it is quite difficult to understand your users most of the time. Sometimes I also wonder, are there any effective methods that we can use to analyze them better, and make suitable advancements of our product based on what we’ve learned about our users?

Hello once again, my name is Emran. Join me in ReSkills as we dive into further steps, User Experience: User Research.

1) Describe what User Research is and the dos and don’ts of User Research.

2) Identify appropriate research methods that can be used to meet the user’s expectations.