Basic English Language Comprehension Proficiency of CEFR A2 Level
Every business wants to make sales in their daily operations. Most people are putting more effort into marketing and innovation, which is good, but they are failing to recognize the importance of customers in their businesses. The prime role of customer service in marketing is to show the customers, in the earliest stages of their relationship with the company, that the focus of the company is on helping them and meeting their needs This class will make it clear that the bottom line of increasing sales is based on how we treat each customer that we encounter.
At the end of this session, you will be able to: 1. Understand the link between customer service and making of sales 2. Learn the importance of good customer service in bringing sales in business 3. Know ways on how to generate sales by establishing effective customer service
Sales Generating Business Thru Efficient Customer Service
